Reply To: Form is not visable
Hello, We updated a JS library to the latest version which is responsible for animated form elements. I guess your theme/plugin is using an older version. You can either ask your theme/plugin...
View ArticleReply To: Form not appearing – opacity set to 0?
Hello, It is basically a conflict between FSQM pro and Visual Composer. We just updated our Waypoints library because Divi theme was using latest one and ours was older. But then as it turned out, VC...
View ArticleReply To: Print summery doesnt work
I have emailed you a zip file with the proper version of the plugin which should fix the issue. Please check. Once you have updated, make sure to clear your browser cache. Because dev versions would...
View ArticleReply To: I can't save my form
Hello, I deleted the screenshot of your wp-config.php since it contains sensitive data. But it seems just fine. Please try deactivating the theme too. Probably the empty line is coming from the...
View ArticleReply To: How I can change a title and an icon?
Hello, Could you please share a live URL of the form? If you want to appreciate my efforts, then please rate our products. It helps us establish stronger reputation across the marketplace.
View ArticleReply To: Expired Form
Hello, Under Form Builder > Form Settings > Submission Limitation, please disable (blank out) the Expiration date. If you want to appreciate my efforts, then please rate our products. It helps...
View ArticleReply To: Testing Paypal Payment Gateway
I don’t see how this would cause an issue. Could you please share the form? If you want to appreciate my efforts, then please rate our products. It helps us establish stronger reputation across the...
View ArticleReply To: Conditional Fields Not Refreshing
Hello, This is a sideeffect of our issue with VC plugin. I have mailed you a zip file. It contains an updated version of plugin which will fix this issue. If you want to appreciate my efforts, then...
View ArticleReply To: Potential issues with Android devices
Very well. If you can share the URL then I can try looking into it. If you want to appreciate my efforts, then please rate our products. It helps us establish stronger reputation across the marketplace.
View ArticleReply To: Since update to 3.2.0 forms are not working anymore
Hello, thanks for your response. Unfortunately, disabling animated form elements only solves partly the problem (the form shows up now – but only the first question; the same behavior is also with my...
View ArticleGetting access to questions / data via sql
Hey guys, I really enjoy your plugin. I now have to write an own reporting tool due to custom features. I need to get access to the survey questions including the “subquestions” like “How do you save...
View ArticleReply To: Forms are Blank
I do see the processing your request message. but not the successful message
View ArticleReply To: Unable to connect to my SMTP
Hello, 3) I don’t see how the article that you sent me answers my question. Thanks
View ArticleWhen the quiz is submitted it moves the page down
On this page =>https://mutusystem.com/testing-choose-program When the form is submitted the user gets pushed to the bottom of the page. I want the page to stay in the same place. It is confusing...
View ArticleReply To: Since update to 3.2.0 forms are not working anymore
Absolutely not. I have mailed you a copy of the development version which works under such circumstances. If you want to appreciate my efforts, then please rate our products. It helps us establish...
View ArticleReply To: Unable to connect to my SMTP
Hello, 1. Submission confirmed: This is the trackback page. Trackback Page: This is the page that would show submission to users through some encrypted key. Each time a user submits, a secret...
View ArticleReply To: Forms are Blank
Hello, I have sent you (emailed) a development copy of the plugin. Could you please try with that? If you want to appreciate my efforts, then please rate our products. It helps us establish stronger...
View ArticleReply To: Upload file is not working
Hello, The file types that you allow are PDF,DOC,BMP,JPG,JPEG,PNG,DOCX,TIFF,PSD,AI,EPS, all in uppercase. You can either put the values in lowercase too, or wait for an update where we will fix this...
View ArticleReply To: Multiple scores
Hello, The feature you requested is currently not a part of the plugin. But we will consider including it in our future updates. If you want to appreciate my efforts, then please rate our products. It...
View ArticleReply To: Upload file is not working
Hi, The file types typed in lowercase, it’s just in front end appearing in caps. When the updates coming ? Thank you
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